Last updated: 5 March 2026

Venisons ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website venisons.com or make a purchase.

Information We Collect

When you visit our website, we may collect the following information:

• Personal details: Name, email address, postal address, telephone number
• Payment information: Card details are processed securely by our payment provider (Shopify Payments) and are not stored on our servers
• Order information: Products purchased, order history, delivery preferences
• Technical data: IP address, browser type, device information, pages visited, and cookies (see below)

How We Use Your Information

We use your personal information to:

• Process and fulfil your orders
• Send order confirmations and delivery updates
• Respond to your enquiries and provide customer support
• Improve our website and services
• Send marketing communications (only with your consent)
• Comply with legal obligations

Sharing Your Information

We do not sell your personal information. We may share your data with:

• Shopify: Our e-commerce platform provider
• Delivery partners: To fulfil and deliver your orders
• Payment processors: To process your payments securely
• Legal authorities: When required by law

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our site. You can manage your cookie preferences through your browser settings.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent for marketing communications at any time

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. All transactions are processed over secure SSL encryption.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: info@venisons.com

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.